Protect yourself from scams. Verify payment instructions, contact details and account references before making any payment linked to a Dinero Collections matter.
Only use payment details that have been verified through official Dinero Collections channels. If anything feels wrong, pause and contact the office first.
Check that communication came from official Dinero channels before relying on payment instructions.
Use your account reference number when speaking to Dinero so your matter can be checked correctly.
Do not make payment if the bank details appear to be personal, unfamiliar or different from verified instructions.
If you are unsure, contact Dinero on the details listed on this website before making payment.
Fraudsters may copy names, logos or debt collection wording to pressure people into paying quickly.
You are asked to pay into an individual's bank account or a bank account that does not match official instructions.
You are pressured to pay immediately without being allowed to verify the account, reference or mandate.
The person cannot provide a proper account reference or cannot explain which account the payment relates to.
You are sent a link that does not match Dinero's official website or communication channels.
You receive sudden new payment details without clear verification from Dinero's official contact points.
The person discourages you from calling the office, emailing Dinero or checking the information first.
If you are unsure whether a message is genuine, contact Dinero Collections directly before making payment.
info@dinerocollections.com
010 017 0410
063 903 4672
Message Luna