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Debtor Payment Centre

Manage your account securely.

If you have received communication from Dinero Collections, use this page to request verified payment details, submit proof of payment, request your balance, or speak to our team about a payment arrangement.

Payment Support Verified Details Account Queries
Account Assistance

Choose how we can help with your account.

Please include your Dinero reference number in all communication. If you are unsure of your reference number, contact Dinero Collections before making payment.

Make a Payment

Request verified payment details before making payment on your account.

Request Details WhatsApp

Upload Proof of Payment

Send your payment confirmation to our team for allocation and review.

Send POP WhatsApp

Request Your Balance

Ask our team to confirm the current outstanding balance linked to your reference.

Request Balance WhatsApp

Arrange a Payment Plan

Speak to our team about a possible structured payment arrangement.

Discuss Arrangement WhatsApp

Self-Help Portal

Open the Swordfish debtor self-help portal for direct self-service account assistance.

Open Portal

WhatsApp Dinero

Send a quick message to Dinero Collections if you prefer WhatsApp support.

Open WhatsApp
Payment safety notice: For your protection, only make payment using verified Dinero Collections payment details supplied through our official channels. Dinero Collections will never ask you to make payment into a personal bank account. Payment arrangements remain subject to confirmation and approval.

Account Query Form

Use this form to send a payment query, balance request, proof of payment note, or payment arrangement request to Dinero Collections.

Your Details

Confirmation

Your query will be routed to collect@dinerocollections.com. You may also use the Swordfish debtor self-help portal for direct self-service. Dinero Collections may contact you to verify your reference and confirm the next step.

Need account assistance?

Contact Dinero Collections using the official channels listed on this website and include your account reference where available.