Use this page for client handovers, debtor account support, payment queries, complaints, disputes and general enquiries.
General Email: info@dinerocollections.com
Debtor / Account Queries: collect@dinerocollections.com
Debtor Self-Help Portal: Open Swordfish Portal
WhatsApp: 063 903 4672
Service Area: Nationwide recovery support across South Africa.
Use the correct route so your query reaches the right team faster.
This form is for general business and client enquiries only. Debtor account queries, payment arrangements, balance requests, proof of payment and complaints should use the debtor routes above so the message goes to collect@dinerocollections.com.